Debugging

Installation

When running the installer, you can use the "Show Debug" button to show the debug logs and metadata. If you run into any problems, please copy the debug information into the Intercom support chat. The chat can be opened by clicking the round button in the lower right corner.

Runtime

Once the connector is installed you can find the logs in the following location:

macOS

$HOME/Library/MeshbluConnectors/[connector-uuid]/logs/*.log

Additionally you can find more information about the connectors outer layer by looking at the logs in /var/log/system.log. However it will be mixed in with other information.

Linux

$HOME/.octoblu/MeshbluConnectors/[connector-uuid]/logs/*.log

Windows

%LOCALAPPDATA%/MeshbluConnectors/[connector-uuid]/logs/*.log

Additionally you can find more debug information by looking in the Windows Services app. The connector will be listed under the service name "MeshbluConnector-[connector-uuid]".